At Birch + Bloom Boutique, your satisfaction is our top priority.  If you are not completely satisfied with your order, we will accept returns within 30 days of the purchase date.  Shipping and handling fees are non-refundable.  Refunds are issued back to the original form of payment.   

To be eligible for a return, the item must be unused, unworn and in the same condition that it was received. It must also be in the original packaging, including all tags, inserts and accessories.  

Non-Returnable Items

Due to health and hygiene considerations, certain products may not be eligible for return. These include:

• Headwear, clothing, and accessories that have been tried on or removed from their packaging.
• Skincare and personal care products that have been opened.

Refunds (if applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.  Approved funds will be processed to your original method of payment. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@birchbloomboutique.com.

If you have any questions or concerns, please contact our customer support team at contact@birchbloomboutique.com.

Returns sent without prior authorization may not be accepted.